Referral-based coronavirus testing

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Most coronavirus tests are performed at the request of the Government of the Republic of Estonia: the Health Board, the Estonian Society of Family Doctors and those institutions referred to as public testing organisations have jointly organised coronavirus testing free of charge. More information about the organisation of public testing can be found HERE.

RECEIVING A REFERRAL LETTER

If you want to provide a sample for the SARS-CoV-2 coronavirus test, the first step is to contact your family doctor. If this is not possible, you should call the family doctor hotline (only on weekends and holidays from 08:00 to 17:00) at +372 6346 630 or 1220 (the line is open 24/7).
Family doctors are guided in their decision regarding whom they issue a referral letter for coronavirus testing to by the guidelines of the Estonian Society of Family Doctors. The guidelines are valid for the period of the COVID-19 disease and can be found on the Society’s website HERE.

BOOKING AN APPOINTMENT

After the referral letter sent by the family doctor has reached the testing system, all adults (i.e. people at least 18 years of age) will receive a short text message (SMS) on the phone number indicated on their referral letter. This gives them the opportunity to book a testing time through the e-reception service. Following the receipt of the referral letter in the laboratory information system, they can also register for an appointment HERE. To see available times, please select the region of the test point under “Select region”. When booking an appointment, a person needs to verify their identity by using an ID card, mobile ID or Smart ID. Please note that the e-reception service is only voluntary and enables you to quickly book your appointment without having to wait for a call from the testing call centre.

Those who do not want to use the e-reception service or who fail to receive the text message due to technical reasons will receive a phone call from the testing call centre within 1 day of the receipt of the referral letter, according to the waiting list, from Monday to Saturday. If you haven’t been contacted by the testing call centre within 48 hours, you should contact your family doctor to check if the phone number on your referral letter was correct, and if the referral letter has been sent. If the phone number on the referral letter is correct, you should contact the testing call centre. Information about their working hours can be found HERE.

Once you have booked an appointment to give a sample for coronavirus testing, you can find information about the testing site and driving directions HERE.

Please come to the testing point at the exact agreed time (neither earlier nor later).

RECEIVING THE RESULTS

After you have given a sample for the coronavirus SARS-CoV-2 test, the laboratory issue the results within 24-48 hours to the health information system (digilugu.ee). You can see the results on digilugu.ee by logging in with an ID card, Mobile ID and/or Smart-ID. The results are also displayed in the family doctor program. As of now, the laboratory generally issues the results in at least half of that time.

You can also find out more about the TESTING AFTER A TRIP ABROAD and PAID TESTING options.

This page contains information about coronavirus testing; more information and news about coronavirus can be found on the Health Board website.

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